... are all synonyms. Essentially it is an online communication channel dedicated to organisation’s members, stakeholders and community. It facilitates meeting management, documents sharing, team work, message boards and networking.
Community management goal is to keep members active and engaged with organisation’s activities. Thus it builds a stronger bond between association and members, while providing added value to everyone in the community.
The challenge is to setup the members area in such way that it is motivating and easy enough for users to interact with each other through the platform. If not done properly, the engagement within the community will not happen on the necessary scale and over time, your stakeholders will simply ignore the platform, making it obsolete and meaningless.
To spark the interaction and give life to the members area, make sure to do following:
Based on years of experience in the field, Web Bay is integrating a modern community management solution. Every implementation is optimised according to the needs of a particular organisation.
Key features are: